Our Legal Framework and Your Protection
mixparlay maintains transparent legal terms that cover account creation, fund handling, dispute resolution and your right to request your data. Access or eligibility depends on local law. We collect your name, email, phone and payment details to verify your identity, process deposits and comply with anti-money-laundering
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rules. Your account is yours to use, pause or close. We retain transaction records for seven years and keep account information on secure servers. Payment channels—DANA, OVO, GoPay and QRIS—are governed by their own terms; we act as the intermediary. If you have concerns about your
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account, data or a transaction, our support team in Surabaya can escalate the issue to the compliance officer.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.